Terms of service
Terms of Service
Effective Date: June 26, 2026
Welcome to Sorelle Skin Works. These Terms of Service explain the terms and conditions that apply when you visit our website, view our products, or place an order through our online store.
By using our website or purchasing from Sorelle Skin Works, you agree to these Terms. If you do not agree, please do not use our website.
1. Store Information
This website is operated by Sorelle Skin Works.
Business Address:
714 Rexford Way
Upper Marlboro, MD 20774
United States
2. Use of Our Website
You may use our website only for lawful shopping and browsing purposes. You agree not to use our website for fraudulent, abusive, harmful, or unauthorized activity.
You must not interfere with our website security, disrupt our services, submit false information, attempt unauthorized access, or use our store in a way that may harm Sorelle Skin Works, our customers, or third-party service providers.
We may refuse service, cancel orders, or restrict access if we believe these Terms have been violated or suspicious activity has occurred.
3. Product Information
We make reasonable efforts to keep product descriptions, images, prices, colors, and availability accurate. However, information on our website may occasionally be incomplete, outdated, or contain errors.
Product appearance, packaging, or color may vary slightly due to screen settings, lighting, supplier updates, photography, or product changes.
Sorelle Skin Works may update, limit, remove, or discontinue any product at any time without prior notice.
4. Orders and Customer Details
When placing an order, you agree to provide accurate billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit any order for reasons including product unavailability, incorrect customer information, pricing errors, payment issues, suspected fraud, abuse of promotions or returns, or violation of these Terms.
If payment has already been processed for a canceled order, we will issue a refund to the original payment method when applicable.
5. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change at any time without notice.
Payments are processed through secure third-party payment providers. Sorelle Skin Works does not store your full credit card or payment card details on our website.
6. Shipping and Delivery
Shipping methods, shipping costs, and estimated delivery times are provided in our Shipping Policy.
Delivery estimates are not guaranteed. Delays may occur due to shipping carriers, weather, holidays, incorrect addresses, high order volume, or other circumstances outside our control.
7. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return and Refund Policy.
Please review that policy before placing an order. We may refuse return or refund requests that do not meet our stated policy requirements.
8. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree that your information may be collected, used, and protected as described in that policy.
9. Third-Party Services
Our website may use third-party services such as payment processors, shipping carriers, Shopify apps, analytics tools, marketing tools, or external links.
We are not responsible for the content, security, privacy practices, policies, or actions of third-party services. Your use of third-party services may be subject to their own terms.
10. Prohibited Uses
You agree not to use our website or services to:
- Violate any law or regulation
- Commit fraud, payment abuse, or suspicious activity
- Provide false, incomplete, or misleading information
- Upload viruses, malware, or harmful code
- Attempt unauthorized access to systems, accounts, or customer data
- Interfere with website security, operation, or performance
- Copy, scrape, resell, or misuse our website content
- Abuse discounts, promotions, returns, refunds, or chargebacks
- Violate the rights of Sorelle Skin Works or any third party
11. Intellectual Property
All content on this website, including text, images, graphics, logos, product displays, designs, layout, and other materials, belongs to Sorelle Skin Works or its content providers.
You may not copy, reproduce, modify, publish, sell, distribute, or use our content for commercial purposes without written permission.
12. Disclaimer
Our website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be secure, uninterrupted, accurate, error-free, or free from harmful components. To the fullest extent permitted by law, we disclaim warranties not expressly stated in these Terms.
13. Limitation of Liability
To the fullest extent allowed by law, Sorelle Skin Works will not be liable for indirect, incidental, special, punitive, or consequential damages related to your use of our website, products, or services.
This includes issues related to website errors, order delays, payment processing, product use, delivery problems, third-party services, or loss of data.
14. Customer Responsibility
You are responsible for reviewing your order before completing payment, including product selection, quantity, shipping address, billing details, and contact information.
Sorelle Skin Works is not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete information provided by the customer.
15. Indemnification
You agree to hold Sorelle Skin Works harmless from any claims, losses, damages, liabilities, or expenses arising from your misuse of our website, violation of these Terms, violation of law, or infringement of third-party rights.
16. Governing Law
These Terms are governed by the laws of the State of Maryland, United States, unless otherwise required by applicable law.
17. Changes to These Terms
We may update these Terms of Service at any time. Any updates will be posted on this page with a revised effective date.
Your continued use of our website after updates are posted means you accept the revised Terms.
18. Contact Us
If you have questions about these Terms of Service, please contact us at:
Sorelle Skin Works
Email: support@sorelleskinworks.store
Phone: +1 681-291-4437